1. Client materials
Clients retain their rights in supplied footage, logos, scripts and other materials. They authorize the provider and necessary collaborators to use those materials only to assess, produce, revise and deliver the agreed project. The client must have a lawful basis for supplied material, identifiable people and voices; the provider remains responsible for assets it introduces. Reference material is creative direction, not permission to copy a third party’s protected work.
2. Commissioned deliverables and background assets
The order must identify the final deliverables and rights granted. Unless a different written arrangement is made, after full payment for the relevant deliverable the client receives a perpetual, worldwide, non-exclusive commercial license to use, publish, adapt and distribute that final deliverable for its own business, including through its distributors and advertising partners, subject to disclosed third-party restrictions. This default is a license, not an exclusive copyright assignment, and does not authorize the provider to publish confidential client content.
An exclusive license or assignment of transferable rights in specially created elements must be expressly agreed in writing, with any required formalities. The provider retains pre-existing tools, reusable methods, templates, working files, rejected concepts and know-how; embedded background elements are licensed as needed to use the final deliverable. Source files, editable projects, prompts, unused drafts and raw assets are supplied only if included in the order. The provider must secure sufficient rights from collaborators to grant the promised client rights.
3. Third-party licenses and AI limitations
Music, fonts, stock footage, models, software and other third-party assets may have separate territory, duration, media, attribution or resale restrictions. Material restrictions and additional fees must be disclosed before approval, and licenses or evidence supplied where appropriate. No party may promise a transfer of rights it does not hold.
AI-assisted output may resemble other output, contain errors or lack copyright protection in some jurisdictions. VQOS does not guarantee exclusivity or universal copyright registration for purely generated elements. The provider must review work against the agreed brief and disclose material AI use and known limitations. The client and provider should agree required clearances and any platform labeling before publication; AI use is not a blanket exemption from infringement responsibility.
4. Separate portfolio and advertising authorization
VQOS may request permission to show an approved final work or limited excerpts as a production sample on its website, social accounts, sales presentations and, if specifically selected, paid advertisements for VQOS. Permission must be affirmative and separately recorded for the identified work, channels and release date. Permission to a website portfolio is not automatically permission to paid advertising. Declining promotional use does not cancel an otherwise agreed service or add an undisclosed charge.
The authorization is non-exclusive, royalty-free within the agreed scope, and allows only reasonable resizing, subtitling or excerpting that does not distort the client or work. Publication must wait until the agreed release date or written client clearance. Confidential material, unreleased campaigns, personal data, identifiable people, client logos and endorsements require the necessary specific permissions; no endorsement is implied. VQOS may use technical distribution providers to publish the approved sample, but may not sell the client’s assets as a stock library or grant unrelated reuse rights.
5. Withdrawing display permission
A client may withdraw future optional showcase or advertising permission through the contact or project channel, identifying the work. VQOS will stop new use and remove or disable affected placements it controls within ten business days after verifying the request, sooner where law or an urgent privacy concern requires. It will take reasonable steps to request removal from its distribution partners. Previously printed material or independent third-party reposts may not be fully recallable; this does not permit VQOS to start new distribution after withdrawal. Withdrawal does not affect lawful use before it or the client’s rights to the deliverable.
6. Confidentiality and model training
A production license is not permission to publish raw material or train a general-purpose AI model. Before confidential project content is supplied to an external AI service, the provider must identify the intended use and relevant processing conditions and obtain the required project authorization and data-protection arrangements. VQOS will not use private client assets for its own model training without a separate, explicit opt-in. A public portfolio authorization alone is not training permission.
7. Rights complaints
Send the affected URL or project reference, identification of the protected work or personal right, the basis of your authority and the requested action. Provide only necessary evidence. VQOS may temporarily restrict disputed material while it investigates, notify the relevant party where appropriate and consider a documented response. Good-faith complaints receive a reasoned response; knowingly false claims and unlawful counter-use are not permitted. This procedure does not replace available statutory takedown or court processes.
Contact VQOS
Website contact email: noreply@notify.vqos.cn
Include your project reference, if any, the issue and your requested resolution. Do not send passwords, full card details or unnecessary ID documents.
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