VQOS / BUSINESS VIDEO PRODUCTION
Brand campaigns, product launches and ongoing content. VQOS coordinates the brief, production and delivery. Discuss business-to-business arrangements for larger projects, then agree the scope and contract before committing production spend.
01 / PEOPLE & RESPONSIBILITY
VQOS coordinates the brief, schedule, quality review and delivery communication. Your project contact handles feedback and issues within the agreed scope. Working with collaborators does not remove the contracting provider’s delivery obligations.
You compare and select a creator, who is responsible for the production obligations in your order. VQOS provides collaboration tools, records and issue coordination. This scope is distinct from VQOS-managed production.
02 / PROCUREMENT
Discuss your procurement requirements first. Confirm the contracting entity, business bank account, currency and invoice conditions in writing before paying. These details are verified for each project.
Negotiate a pilot, deposit or staged schedule. Name each deliverable, review window, acceptance criteria and amount due. Approve the next stage before it proceeds.
Agree any NDA, approved tools, collaborators, release date and handling requirements before uploading sensitive materials. Team changes must respect the agreed protections.
Specify revisions, timing and delay handling. Additional scope needs a new quote; correcting a failure to meet agreed specifications is not an extra merely because a revision allowance is exhausted.
03 / DELIVERY
An example structure to agree together, not a completed client project or a fixed payment schedule.
Download the procurement checklist ↓| Stage | Deliverable & decision | Before moving on |
|---|---|---|
| 01 / Brief & quote | Objective, audience, channels, budget currency, timing and deliverable list. | Confirm the provider, procurement conditions and written scope. |
| 02 / Direction & pilot | Script, storyboard and style references. Agree the scope and fee of any paid pilot first. | Approve the direction, next-stage price and schedule. |
| 03 / Review & revisions | Reviewable cut, consolidated feedback and revision records. | Check against the specifications; agree additional scope separately. |
| 04 / Final handover | Agreed formats, version list, rights notes and source files included in the order. | Confirm the balance, complete delivery and any ongoing support. |
04 / RIGHTS
The default after full payment for the deliverable is a perpetual, worldwide, non-exclusive commercial license. Use it on brand channels and in advertising within the order and disclosed material licenses.
Request exclusivity or assignment of transferable rights for eligible commissioned elements. Identify the works, scope, duration and price in a separately agreed written provision.
List editable projects, fonts, music and license evidence in the handover. Existing tools and third-party licenses do not automatically transfer; relevant AI rights limitations are explained before agreement.
Showcase permission is a separate choice. Website portfolios, social use and paid advertising need their own agreed permission. Declining publicity does not change the production service already agreed. Read the rights policy ↗
Client case studies are published only with permission and verifiable context. No publicly verifiable client cases are available yet. During discussions, agree a production proposal, style demonstration or paid pilot scope and fee before deciding on a larger engagement.
Case study publication policy ↗Yes, for larger projects. The available contracting entity, business account and invoice arrangements are verified and agreed for that project. This is not an automatic payment service or a blanket promise for every order.
No regulated escrow service is currently provided. Pay only against verified written instructions. You can negotiate milestone payments or a scoped pilot and retain contracts, acceptance records and payment receipts.
Yes. Confirm the final USD amount and any exchange arrangement in writing. $ means USD and ¥ means CNY. Website reference prices and the brief’s budget field do not automatically convert currency.
Account for completed work, approved non-recoverable costs and the unperformed balance. Delivery failures are addressed under the agreement and applicable law; mandatory consumer rights remain protected.
Operator personal information is not published on the website. Necessary contracting checks use an agreed private channel, subject to applicable information and contractual duties.
Keep the issue and feedback in your project. Contact the website email directly if the project contact does not respond, a dispute arises or you cannot access the project.
Before work, agree one project contact, feedback channel, time zone and response arrangements. VQOS-managed production coordinates work and quality review; the contracting provider remains responsible for agreed delivery and remedies.
Include the project reference, version or file, specification involved, date noticed and requested remedy. Separate delays, non-conforming work and requests for additional scope.
We aim to acknowledge complaints within 3 business days and provide a reasoned response or update within 10 business days. These are handling targets, not confirmation of a bank refund. Shorter mandatory periods apply.
Cancellation and refunds account for completed work, approved non-recoverable costs and the unperformed balance. Record the amount, currency, reasons and refund reference. Correction, rework, revised timing or refund depends on the issue and agreement.
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Share the objective, visual references, deliverables, budget currency, timing and procurement requirements. Bank details or identity documents are not needed for an initial inquiry.
