VQOS / CONTACT
제작 상담, 견적, 환불, 개인정보 및 권리 관련 문의.
프로젝트 번호, 문제와 원하는 해결 방법을 적어 주세요. 비밀번호, 전체 카드 번호, 불필요한 신분증은 보내지 마세요.
해외 고객 우선. 결제 방법, 통화, 일정과 환불 조건은 서면 주문에서 합의하며 표시 가격은 자동 환산되지 않습니다.
$ = USD 미국 달러 · ¥ = CNY 중국 위안
Keep the issue and feedback in your project. Contact the website email directly if the project contact does not respond, a dispute arises or you cannot access the project.
Before work, agree one project contact, feedback channel, time zone and response arrangements. VQOS-managed production coordinates work and quality review; the contracting provider remains responsible for agreed delivery and remedies.
Include the project reference, version or file, specification involved, date noticed and requested remedy. Separate delays, non-conforming work and requests for additional scope.
We aim to acknowledge complaints within 3 business days and provide a reasoned response or update within 10 business days. These are handling targets, not confirmation of a bank refund. Shorter mandatory periods apply.
Cancellation and refunds account for completed work, approved non-recoverable costs and the unperformed balance. Record the amount, currency, reasons and refund reference. Correction, rework, revised timing or refund depends on the issue and agreement.
noreply@notify.vqos.cn
VQOS / BUSINESS
제작 전에 구매 계약, 단계별 결제, 비밀유지 및 권리 조건을 확인합니다.
규칙 전문은 영어와 중국어 간체로 제공됩니다.
