VQOS / CONTACT
制作相談、見積もり、返金、プライバシー、権利に関するお問い合わせ。
案件番号、問題、ご希望の対応をお知らせください。パスワード、カード番号全桁、不要な身分証は送らないでください。
海外のお客様を優先。支払い方法、通貨、時期、返金条件は書面の注文で合意します。表示価格は自動換算されません。
$ = USD 米ドル · ¥ = CNY 中国人民元
Keep the issue and feedback in your project. Contact the website email directly if the project contact does not respond, a dispute arises or you cannot access the project.
Before work, agree one project contact, feedback channel, time zone and response arrangements. VQOS-managed production coordinates work and quality review; the contracting provider remains responsible for agreed delivery and remedies.
Include the project reference, version or file, specification involved, date noticed and requested remedy. Separate delays, non-conforming work and requests for additional scope.
We aim to acknowledge complaints within 3 business days and provide a reasoned response or update within 10 business days. These are handling targets, not confirmation of a bank refund. Shorter mandatory periods apply.
Cancellation and refunds account for completed work, approved non-recoverable costs and the unperformed balance. Record the amount, currency, reasons and refund reference. Correction, rework, revised timing or refund depends on the issue and agreement.
noreply@notify.vqos.cn
VQOS / BUSINESS
制作前に調達契約、段階払い、秘密保持、権利条件を確認します。
規則の全文は英語と簡体字中国語で提供しています。
